We're fully back up now.

Some crawls started between 9:30 PM EST and 10:30 PM EST may have been affected by the outage. If you need help, please reach out to help@firecrawl.com.

We sincerely apologize for the disruption in some requests. The issue was caused by a sudden surge in traffic (100x normal amount) that overwhelmed our internals and upstream providers. We're continuing to work with them to ensure this doesn't happen again.

A full incident report will be shared later this week.

Timeouts are decreasing but a small % is still being affected. We are in communication with upstream providers.

We're observing a high % of requests timing out. We are investigating.