Previous incidents
API is degraded
Resolved Nov 24, 2025 at 9:56am UTC
The service was temporarily down due to an upstream database provider outage. Everything is back online and operating normally.
1 previous update
API is degraded
Resolved Nov 10, 2025 at 5:14pm UTC
The elevated API timeouts have been fully resolved. All services are operating normally. We apologize for the disruption and appreciate your patience.
2 previous updates
API is degraded
Resolved Nov 10, 2025 at 3:17am UTC
The elevated API timeouts have been fully resolved. All services are operating normally. We apologize for the disruption and appreciate your patience.
1 previous update
Elevated errors
Resolved Nov 7, 2025 at 3:55pm UTC
We are seeing complete system recovery. We will continue to monitor the system.
2 previous updates
Elevated timeouts
Resolved Nov 7, 2025 at 12:14am UTC
The issue has been resolved.
1 previous update
Elevated timeouts
Resolved Nov 6, 2025 at 1:25pm UTC
The issue is now resolved. We are putting in further fixes to prevent the issue from reoccurring.
1 previous update
Elevated timeouts
Resolved Oct 29, 2025 at 11:48pm UTC
Customers who were exceeding their concurrency limit during this outage may be encountering strange errors in their crawls.
This is due to the nature of the outage affecting our concurrency limiting system, causing unique jobs to be inserted into a separate per-team concurrency queue multiple times. When these jobs are promoted from the concurrency queue into the main queue, they retain their IDs, which causes a violation of the unique ID constraint.
A fix for this issue is now deployed.
2 previous updates
Elevated timeouts
Resolved Oct 20, 2025 at 4:49pm UTC
The issue is now resolved. As part of the hotfix, all ongoing concurrency queued jobs had to be discarded, causing ongoing crawls to freeze -- please reach out to support if you are affected. We apologize for the disturbance, and thank you for your patience.
1 previous update
Elevated timeouts
Resolved Oct 19, 2025 at 11:52pm UTC
The issue has been resolved. Thank you for your patience.
2 previous updates
Elevated timeouts
Resolved Oct 18, 2025 at 7:54pm UTC
We've shipped a fix and the incident is now resolved. Thank you for your patience.
4 previous updates
Elevated timeouts
Resolved Oct 11, 2025 at 10:09pm UTC
The elevated API timeouts have been fully resolved. All services are operating normally. We apologize for the disruption and appreciate your patience.
2 previous updates
Elevated timeouts
Resolved Oct 5, 2025 at 2:31pm UTC
We have identified and pushed a hotfix for the root cause. We are working on a permanent fix.
1 previous update
Elevated timeouts
Resolved Oct 2, 2025 at 3:59pm UTC
The issue is now resolved. We apologize for the inconvenience. The maintenance we had previously scheduled for Sunday will address the root cause of this downtime.
1 previous update
API is degrated
Resolved Oct 1, 2025 at 5:20am UTC
Resolved
1 previous update
API is degraded
Resolved Sep 19, 2025 at 5:55pm UTC
The incident has been resolved.
4 previous updates
API is degraded
Resolved Sep 4, 2025 at 1:32pm UTC
We are back!
1 previous update
API is degraded
Resolved Sep 2, 2025 at 8:58pm UTC
The issue was resolved.
1 previous update